FAQ

We now deliver across Canada except NWT, Nunavut, Yukon and certain regions that do not have overnight shipping available through FedEx. We currently do not ship outside Canada but we're working on it!

We ship orders every Monday with FedEx Overnight Shipping. You should receive your order by Tuesday depending on your location and weather conditions. On long weekends we will ship on Tuesday instead and you should receive your order on Wednesday depending on your location and weather conditions. 

A notification will be sent to you when your order is ready to be delivered or shipped. 

Your order will be delivered in temperature-controlled boxes using 100% curbside recyclable insulated packaging and a non-toxic, reusable ice pack.

Packages are shipped same day service or overnight service depending on your location for minimal amount of time in transit.

There's a minimum of 5 units per online order. We provide free shipping for 5+ cheeses purchased in Ontario and Quebec. We provide free shipping for 10+ cheeses purchased outside of Ontario and Quebec or $30 for 5 to 9 cheeses.

Overnight shipping within Canada is unfortunately quite costly and in order to continue shipping for free directly to customers through our online store and absorb increasing shipping costs, we have to set minimums for free shipping. 

Also, our insulated packaging and ice pack for shipping are included in all purchases which increase our cost to ship your order.

We work with FedEx Overnight for shipments.

Unfortunately, we can't deliver to PO boxes as our products are perishable and we're taking all precautions to get them to you as quickly as possible!

Our commercial kitchen and offices are located in Mississauga, Ontario in our dedicated nut free, vegan facility. We produce all of our products locally with quality organic ingredients.

Please send us an email at hello@vegcheese.com and we'll be more than happy to help!