Shipping FAQ

Where do you deliver?

We now deliver across Canada except NWT, Nunavut, Yukon and certain regions that do not have overnight shipping available through FedEx. We currently do not ship outside Canada but we're working on it!

If I order today, when will I receive my cheese?

We deliver local GTA orders every Tuesday. Orders need to be in by 10pm on Monday for Tuesday delivery.

We ship orders outside of the Greater Toronto Area every Monday with FedEx Overnight Shipping. You should receive your order by Tuesday depending on your location and weather conditions. These orders need to be in by 3pm on Monday. On long weekends we will ship on Tuesday instead and you should receive your order on Wednesday depending on your location and weather conditions.

A notification will be sent to you when your order is ready to be delivered or shipped. For orders outside of the Greater Toronto Area, you will receive a FedEx tracking code.

How will my cheese stay fresh in transit?

Your order will be delivered in temperature-controlled boxes using 100% curbside recyclable insulated packaging and a non-toxic, reusable ice pack.

Packages are shipped same day service or overnight service depending on your location for minimal amount of time in transit.

How much does shipping cost?

There's a minimum of 5 units per online order. We provide free shipping for 5+ cheeses purchased in Ontario and Quebec. We provide free shipping for 10+ cheeses purchased outside of Ontario and Quebec or $30 for 5 to 9 cheeses.

Overnight shipping within Canada is unfortunately quite costly and in order to continue shipping for free directly to customers through our online store and absorb increasing shipping costs due to the pandemic, we have to set minimums for free shipping.

Also, our insulated packaging and ice pack for shipping are included in all purchases which increase our cost to ship your order.

Which carrier do you work with?

We work with a local delivery company for Greater Toronto Area deliveries and with FedEx Overnight for shipments outside of the GTA.

Do you deliver to PO boxes?

Unfortunately, we can't deliver to PO boxes as our products are perishable and we're taking all precautions to get them to you as quickly as possible!

Where is VEGCHEESE located?

Our commercial kitchen and offices are located in Vaughan, Ontario. We produce all of our products locally with quality organic ingredients.

Questions or concerns?

Please send us an email at hello@vegcheese.com and we'll be more than happy to help!